View 2024 Agenda | The 15th Annual HEDIS® & Quality Improvement Summit | A RISE Health Conference

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The 14th Annual HEDIS® & Quality Improvement Summit
September 29 - October 1, 2024
Paris Las Vegas

Past Agenda

Sunday - September 29, 2024

11:00 AM 8:30 PM

10:00 AM 7:30 PM

9:00 AM 6:30 PM

8:00 AM 5:30 PM

Registration Open

Grand Ballroom Foyer

Pre-conference Workshop Registration Hours: 8:00am - 1:30pm

* Additional Registration Required 

 

Main Conference Registration Hours: 1:30pm - 5:30pm

12:00 PM 3:30 PM

11:00 AM 2:30 PM

10:00 AM 1:30 PM

9:00 AM 12:30 PM

Preconference Workshop A: HEDIS® Fundamentals

Palace 3-5

* Additional Registration Required 

  • Become familiar with HEDIS measure authors, the HEDIS measure lifecycle, the HEDIS measure domains, the HEDIS measure data collection methods, HEDIS data quality, HEDIS data governance, HEDIS final reporting, and the HEDIS audit 
  • Learn how to effectively track and measure HEDIS data and become familiar with important supplemental data options and challenges 
  • Identify strategic areas for HEDIS score improvement and techniques for moving the needle 

Katharine Iskrant, Practice Leader 
Healthy People, Inc.  

Rhonda Farrar, Clinical HEDIS Supervisor 
Healthy People, Inc.  

Stacey Friedman, Interim Quality Director 
Doctors HealthCare Plans 

3:30 PM 4:30 PM

2:30 PM 3:30 PM

1:30 PM 2:30 PM

12:30 PM 1:30 PM

Networking Lunch (Preconference Workshop Attendees Only)

*Additional Registration Required

4:30 PM 8:00 PM

3:30 PM 7:00 PM

2:30 PM 6:00 PM

1:30 PM 5:00 PM

Preconference Workshop B: Deep Dive into HEDIS Quality and Stars Data

Palace 3-5

*Additional Registration Required

  • Dive into the data sources of HEDIS, Stars, and other quality programs 
  • Explore how to get the right data and use it the right way, identifying new data sources that can help and validating it as complete 
  • Review rates and examine data sources behind calculations, from claims and enrollment data to surveys, and exclusion databases, and more 
  • Discuss data sources, how to know it’s correct, and how to improve it to ensure rates are accurate 
  • Gain a deep knowledge of data needed to successfully deliver an on-time an accurate HEDIS submission 
  • Understand why your Stars results may differ from what CMS tell you they are 
  • Learn how to bring in new data sources to successfully report the new clinical measures 

Melissa Smith, Founder, Senior Advisor 
Newton Smith Group 

Liz Carr, VP of Product Delivery & Customer Experience 
Ingenia 

8:00 PM 9:00 PM

7:00 PM 8:00 PM

6:00 PM 7:00 PM

5:00 PM 6:00 PM

Networking Cocktail Reception (All Conference Attendees Invited)

Grand Ballroom Gold & Silver

Join us for drinks, hors d’oeuvres, and face-to-face networking with peers. 

Monday - September 30, 2024

11:00 AM 8:30 PM

10:00 AM 7:30 PM

9:00 AM 6:30 PM

8:00 AM 5:30 PM

Registration Desk Open

Grand Ballroom Foyer

11:00 AM 12:00 PM

10:00 AM 11:00 AM

9:00 AM 10:00 AM

8:00 AM 9:00 AM

Networking Breakfast

Grand Ballroom Gold & Silver

11:00 AM 9:00 PM

10:00 AM 8:00 PM

9:00 AM 7:00 PM

8:00 AM 6:00 PM

Exhibit Hall Open

Grand Ballroom Gold & Silver

12:00 PM 12:10 PM

11:00 AM 11:10 AM

10:00 AM 10:10 AM

9:00 AM 9:10 AM

Welcome Remarks

Grand Ballroom Platinum

Ana Handshuh, Principal 
CAT5 Strategies 

12:10 PM 1:00 PM

11:10 AM 12:00 PM

10:10 AM 11:00 AM

9:10 AM 10:00 AM

HEDIS Measure Cutpoints: Evolution Methodology and What’s Next for Goalsetting

Grand Ballroom Platinum

  • Discuss the historical progression of HEDIS cut points and how they’ve changed over time  
  • Break down the methodology used to establish HEDIS measure cut points 
  • Recognize the 2025 Stars cut points and what they mean for Stars in 2026 
  • Explore predictions on how HEDIS cut points may evolved based on proposed regulations and industry changes, addressing key areas of uncertainty and and potential changes that could impact HEDIS performance 
  • Discuss HEDIS goal setting across other regulated lines of business, including ACA and Medicaid 

Rex Wallace, Founder & Principal 
Rex Wallace Consulting 

Melissa Smith, Founder, Senior Advisor 
Newton Smith Group  

Ana Handshuh, Principal 
CAT5 Strategies 

1:00 PM 1:50 PM

12:00 PM 12:50 PM

11:00 AM 11:50 AM

10:00 AM 10:50 AM

The HEDIS® ECDS Reporting Revolution Has Begun

Grand Ballroom Platinum

  • Explore the 16 existing ECDS measures, the 3 HEDIS® MY 2025 ECDS measures, and the 7 ECDS measures currently in development 
  • Learn about key ECDS reporting solutions including digital data feed acquisition and optimization, provider portals, NLP chart abstraction, and plan case management approaches 
  • Prepare for the loss of the hybrid option on 6 HEDIS measures

 

Bryan Hall, HEDIS Consultant 
Clover Health

Katharine Iskrant, Practice Leader  
Healthy People, Inc.  

Rhonda Farrar, Clinical HEDIS Supervisor 
Healthy People, Inc.  

1:50 PM 2:10 PM

12:50 PM 1:10 PM

11:50 AM 12:10 PM

10:50 AM 11:10 AM

Networking Break

Grand Ballroom Gold & Silver

2:10 PM 3:00 PM

1:10 PM 2:00 PM

12:10 PM 1:00 PM

11:10 AM 12:00 PM

Quality Beyond Stars

Grand Ballroom Platinum

  • Explore why—and how—to manage member care beyond the traditional Quality measures of HEDIS®/Stars. 
  • Discover whole person care strategies for collecting the “right” data to improve the member health journey. 
  • Learn about the often ignored but high-cost populations within government program products that risk increasing Medical Loss Ratios within your health plan. 
  • Hear directly from a health plan about their member engagement challenges and how they implemented a successful program that is actively in place. 

Sally Leahy, Director, Quality 
FarmboxRx 

Nikki Hungate, MHA, EdD, Product & Quality Strategy Consultant 
FarmboxRx 

Melissa Lawson, Lead Director, Health Care Quality Management 
Aetna Medicaid

3:00 PM 4:00 PM

2:00 PM 3:00 PM

1:00 PM 2:00 PM

12:00 PM 1:00 PM

Networking Lunch

Grand Ballroom Gold & Silver

Concurrent Sessions 4:00 PM - 4:50 PM 3:00 PM - 3:50 PM 2:00 PM - 2:50 PM 1:00 PM - 1:50 PM

Track A: Chairperson: Shannon Decker, M.Ed., MBA, PhD, Principal, VBC One

Track B: Chairperson: Ana Handshuh, Principal - CAT5 Strategies 

Track Chairs:

4:00 PM 4:50 PM

3:00 PM 3:50 PM

2:00 PM 2:50 PM

1:00 PM 1:50 PM

Track A

Managing HEDIS Reporting Through Clinical and Claims Integration

Grand Ballroom Silver

  • Discuss the integration of clinical and claims data for HEDIS reporting to help improve payer performance and patient outcomes 
  • Obtain a more holistic view of patient care to better tracking of patient interactions, treatments, and outcomes  
  • Identify gaps in care more effectively to provide timely interventions, better disease management, and improved overall quality of care for patients 
  • Integrate data to reduce redundancies and inconsistencies, improving the accuracy of HEDIS reports, saving time and resources   

Kelly Lippold, RN, MSN, Director of Health Informatics 
NMC Health 

Laura McCrary, EdD 
Executive Director, KHIN 
President, KONZA 

Diana Allen, PhD, CEO 
The SSI Group 

4:00 PM 4:50 PM

3:00 PM 3:50 PM

2:00 PM 2:50 PM

1:00 PM 1:50 PM

Track B

Panel: Leverage Data to Improve Quality and HEDIS Outcomes

Palace 3-5

  • Drive member delight while improving quality outcomes 
  • Use data from solution partners and internal sources to identify member care gaps 
  • Capture benefit data to prove ROI and improved outcomes 

Moderator: 
Ana Handshuh, Principal 
CAT5 Strategies
 

Panelists: 
Evelyn Chojnacki, Sr Director Health Plan Strategy 
Sword Health

Jacie Jeffery, RN, BSN, Quality Manager 
Hometown Health 

 

4:50 PM 4:55 PM

3:50 PM 3:55 PM

2:50 PM 2:55 PM

1:50 PM 1:55 PM

Transition Break

Concurrent Sessions 4:55 PM - 5:45 PM 3:55 PM - 4:45 PM 2:55 PM - 3:45 PM 1:55 PM - 2:45 PM
Track Chairs:

4:55 PM 5:45 PM

3:55 PM 4:45 PM

2:55 PM 3:45 PM

1:55 PM 2:45 PM

Track A

Delivering Accessible Quality Care to Veteran Members: Impactful Results for HEDIS® Measures and Health Plan Performance

Grand Ballroom Platinum

  • Understand veteran populations, their unique needs, and why identifying and investing in their care can positively impact your health plan's HEDIS® measures and overall performance 
  • Discover how targeted care strategies for veterans can enhance specific HEDIS® measures, contributing to better health outcomes and higher star ratings 
  • Gain insights into effective techniques for engaging veteran members and ensuring a positive and supportive member experience 
  • Explore the long-term benefits and strategic advantages of focusing on veteran populations within your membership, leading to improved health plan performance and member satisfaction 

 

Jenn Kerfoot, Chief Strategy & Growth Officer 
DUOS 

Stephanie Muckey, Population Health Strategy Lead, Veteran Population  
Humana 

Tina Atherall, DSW, LMSW, Chief Executive Officer 
PsychArmor 

4:55 PM 5:45 PM

3:55 PM 4:45 PM

2:55 PM 3:45 PM

1:55 PM 2:45 PM

Track B

Pharmacy Measure Optimization

Palace 3-5

  • Review pharmacy measure optimization for the HEDIS pharmacy measures and the Medicare Part D Star measures (current and proposed) 
  • Discuss how to collaborate with your pharmacy teams and provider groups to synergize efforts to ensure member medication regimes are aligned with quality measure requirements 
  • Learn how to leverage technology to partner with members to achieve medication adherence 
  • Review how to improve health plan pharmacy initiative and provider documentation to meet the pharmacy quality measure numerators 
  • Explore optimal timing for measure interventions and initiatives 

Donna Clark, RN, HEDIS Nurse Manager 
Simpra Advantage 

Karen Lumpkin, MS, JD, CPHQ, Director of Quality and Health Equity Officer 
Simpra Advantage 

Katharine Iskrant, Practice Leader 
Healthy People, Inc.  

Rhonda Farrar, Clinical HEDIS Supervisor 
Healthy People, Inc.   

5:45 PM 6:15 PM

4:45 PM 5:15 PM

3:45 PM 4:15 PM

2:45 PM 3:15 PM

Networking Break

Grand Ballroom Gold & Silver

Concurrent Sessions 6:15 PM - 7:05 PM 5:15 PM - 6:05 PM 4:15 PM - 5:05 PM 3:15 PM - 4:05 PM
Track Chairs:

6:15 PM 7:05 PM

5:15 PM 6:05 PM

4:15 PM 5:05 PM

3:15 PM 4:05 PM

Track A

What NCQA Doesn’t Want You to Know about Sample Sizes

Grand Ballroom Platinum

  • Explore how reducing your HEDIS sample can decrease your final reported rate 
  • Discuss how to use data models to determine if reducing samples is best for you 
  • Recognize the importance of including your Stars team in Sampling discussions 
  • Explain how reducing samples can impact a health plan's HEI 

Paul Ingram, CTO 
Hyperlift 

Phil Collins, Director of Customer Success 
Hyperlift  

Ryan Bernstein, Consultant 
Rex Wallace Consulting, LLC 

6:15 PM 7:05 PM

5:15 PM 6:05 PM

4:15 PM 5:05 PM

3:15 PM 4:05 PM

Track B

Defining and Demonstrating Multiple Stakeholder Value through Technology-Enabled Social Care Coordination

Palace 3-5

  • Review evidence supporting the value in addressing SDOH beyond traditional metrics, including the following: 
  • Efficiencies gained through closed loop care coordination infrastructure 
  • Provider satisfaction and well-being 
  • Patient-Reported quality of life and improved health outcomes, satisfaction with care 
  • Sustained Funding for community-based services through the 1115 Medicaid waiver and social care value-based payment models 
  • Cost savings associated with healthcare resource utilization (e.g. ED visits, inpatient admissions) 

 

Halima Ahmadi-Montecalvo, PhD, MPH, Epidemiologist, Social and Behavioral Scientist 
Adjunct Professor, Milken Institute School of Public Health 
George Washington University 

7:05 PM 7:10 PM

6:05 PM 6:10 PM

5:05 PM 5:10 PM

4:05 PM 4:10 PM

Transition Break

Concurrent Sessions 7:10 PM - 7:55 PM 6:10 PM - 6:55 PM 5:10 PM - 5:55 PM 4:10 PM - 4:55 PM
Track Chairs:

7:10 PM 7:55 PM

6:10 PM 6:55 PM

5:10 PM 5:55 PM

4:10 PM 4:55 PM

Track A

Value-Based Operational Efficiency: Streamlining Member Assignment

Grand Ballroom Platinum

  • Discuss the provider/payer commitment to working together 
  • Explore how to use routine connections to identify opportunities and develop programs and processes 
  • Establish a centralized data-sharing platform for real-time member information between payers and FQHCs 

Wendy Kim, Quality and Accreditation Manager  
International Community Health Services 

Staici West, VP of Network Development & Contracting 
Coordinated Care Health Plan 

7:10 PM 7:55 PM

6:10 PM 6:55 PM

5:10 PM 5:55 PM

4:10 PM 4:55 PM

Track B

Top 5 Innovative Ways to Close Gaps in Care

Palace 3-5

  • Explore how to develop partnerships with local universities to build a pipeline of staff 
  • Discuss how to optimize CBO partnerships to hire community health workers to help close care gaps 
  • Partner with Payers on Osteoporosis and Eye Exam for Diabetes (EED) measures 
  • Leverage risk scores and end-of-year pushes to improve adherence measure results 
  • Build relationships with specialists for preventative screenings, including breast, colorectal, and cervical cancer 

Carmela Costiniuk, B.Sc. OT, MHA, D. EdD(C), VP Population Health and Clinical Transformation
Catholic Medical Partners 

Margaret Paroski, CEO, CMO 
Catholic Medical Partners 

Barry Stelmach, CFO 
Catholic Medical Partners  

7:55 PM 8:00 PM

6:55 PM 7:00 PM

5:55 PM 6:00 PM

4:55 PM 5:00 PM

Transition Break

8:00 PM 9:00 PM

7:00 PM 8:00 PM

6:00 PM 7:00 PM

5:00 PM 6:00 PM

Networking Cocktail Reception

Grand Ballroom Gold & Silver

Join us for drinks, hors d’oeuvres, and face-to-face networking with peers.

Tuesday - October 1, 2024

10:45 AM 2:00 PM

9:45 AM 1:00 PM

8:45 AM 12:00 PM

7:45 AM 11:00 AM

Registration Desk Open

Grand Ballroom Foyer

10:45 AM 11:45 AM

9:45 AM 10:45 AM

8:45 AM 9:45 AM

7:45 AM 8:45 AM

Networking Breakfast

Grand Ballroom Gold & Silver

10:45 AM 4:00 PM

9:45 AM 3:00 PM

8:45 AM 2:00 PM

7:45 AM 1:00 PM

Exhibit Hall Open

Grand Ballroom Gold & Silver

11:45 AM 12:00 PM

10:45 AM 11:00 AM

9:45 AM 10:00 AM

8:45 AM 9:00 AM

Welcome Remarks

Grand Ballroom Platinum

Shannon Decker, M.Ed., MBA, PhD, Principal 
VBC One 

12:00 PM 12:50 PM

11:00 AM 11:50 AM

10:00 AM 10:50 AM

9:00 AM 9:50 AM

Panel: Making the Work You Do Work for You

Grand Ballroom Platinum

  • Discuss how to capture data from organic touchpoints with members 
  • Explore how to close HEDIS® data gaps through HRAs, customer service call logs, pharmacy portals, risk adjustment programs and other daily member operations 
  • Leverage low- or no-budget sources of data (e.g., case management assessments) 

Moderator: 
Shannon Decker, M.Ed., MBA, PhD, Principal 
VBC One 

Panelists: 
Katie Gries, MHA, Manager, Quality Management 
Blue Cross of Idaho 

Kyra Valdez-Shipp, RN, MSN, CCM, Founder & Principal 
Peak Performance Solutions Group 

12:50 PM 1:40 PM

11:50 AM 12:40 PM

10:50 AM 11:40 AM

9:50 AM 10:40 AM

Tackling the New Q4 HEDIS Push: Practical Strategies for Success

Grand Ballroom Platinum

  • Discuss looming 2025 measure changes requiring unique and new types of 4th quarter tactics 
  • Deep dive into ways plans and vendors can leverage the 4th quarter push for 2025 success 
  • Share practical tips and tricks to ensure your 4th quarter push is successful 

 

Moderator:
Melissa Smith,
Founder, Senior Advisor 
Newton Smith Group  

Panelists:
Shannon Wilson,
Vice President of Population Health  
Priority Health 

Tory Robinson, Director, Clinical Quality and Provider Performance 
Blue Shield of California 

1:40 PM 2:00 PM

12:40 PM 1:00 PM

11:40 AM 12:00 PM

10:40 AM 11:00 AM

Networking Break

Grand Ballroom Gold & Silver

2:00 PM 2:45 PM

1:00 PM 1:45 PM

12:00 PM 12:45 PM

11:00 AM 11:45 AM

Work Smarter Not Harder: Optimizing Vendor Relationships

Grand Ballroom Platinum

  • Maximize new and existing vendor relationships to make them work for your HEDIS® needs 
  • Explore best practices for how to structure contracts and get the most value out of your vendor investments 
  • Leverage your Stars and HEDIS® vendors to ensure they’re working together effectively to optimize care and member data 

Patti Grice Smith, Director of Stars Improvement 
Humana  

Misty Milby, VP, Clinical Business Development 
Everly Health 

Adam Simmen, VP, Strategic Accounts 
Everly Health 

2:45 PM 3:00 PM

1:45 PM 2:00 PM

12:45 PM 1:00 PM

11:45 AM 12:00 PM

Tools & Tech Spotlight

Grand Ballroom Platinum

Leading service providers will showcase their offerings in a quick-pitch setting. Evaluate the latest and greatest tech tools to bring back to your organization.  

Michelle Stevens
athenahealth 

3:00 PM 4:00 PM

2:00 PM 3:00 PM

1:00 PM 2:00 PM

12:00 PM 1:00 PM

Networking Lunch

Grand Ballroom Gold & Silver

4:00 PM 4:45 PM

3:00 PM 3:45 PM

2:00 PM 2:45 PM

1:00 PM 1:45 PM

HEDIS Strategy: Growing Roots for Success

Grand Ballroom Platinum

  • Explore why organizations need a Quality and HEDIS Program Description and Workplan and how it can strengthen plan alignment 
  • Learn how to effectively complete an annual HEDIS and Quality evaluation to improve your processes and identify barriers 
  • Understand how Health Equity plays a pivotal role in the core Quality and HEDIS programs 

Kailey Collier, Director of Quality 
Kern Health Systems 

Tina Dueringer, RN, BSN, CCM, PCC, CEO, Principal Advisor 
Dueringer Advisors, Inc.

4:45 PM 5:30 PM

3:45 PM 4:30 PM

2:45 PM 3:30 PM

1:45 PM 2:30 PM

Deep Dive: Behavioral Health HEDIS® Measure Success

Grand Ballroom Platinum

  • Explore potential ADD measure pitfalls 
  • Untangle data issues related to electronic depression screening measures 
  • Discover how to approach medication adherence care gaps 

Bryan Hall, HEDIS Consultant 
MCDA 

5:30 PM 5:45 PM

4:30 PM 4:45 PM

3:30 PM 3:45 PM

2:30 PM 2:45 PM

Closing Remarks

Grand Ballroom Platinum